Hi, I'm Susan.

I teach business owners, and emerging and established professionals the powerful action steps for building a highly engaging persona, to socialize with style, and create a personal brand that absolutely pops.

Your tips were helpful and educational, and the delivery itself was engaging, motivating and entertaining.
— PricewaterhouseCoopers

It's time to move

from where you are to where you want to be.

The Business Class custom framework demonstrates how aspects of your professional persona may not be isolated.

The Business Class custom framework demonstrates how aspects of your professional persona may not be isolated.

Business Class will raise your professional grade

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If you've done your best to be a great team player, stayed late, arrived early, wined and dined your clients, and still watch from the sidelines as your counterparts ascend to higher levels, then I've got something I think you're going to be really interested in.

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According to a 2018 survey, 71% of people are seeking greener pastures. But a bad boss and confrontational co-workers may be awaiting you at the new company, too. As the saying goes, wherever you go, there you are.

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When you have professional presence you own the room - any room! Perhaps that's precisely what you need to end professional atrophy and land the level of clients that will make a measurable difference in your income or profits, and earn people's respect and trust.

Professional presence is a super smooth blend of etiquette, interpersonal  skills and personal branding that combined with your credentials allows you to fully experience the career you've imagined.

I'll  help you decipher unwritten codes of conduct, recognize the rules of engagement and open doors to career-changing opportunities.

Discover the Business Class Difference

Yes - we'll teach you to dine like a diplomat - and so much more. This is not a one-off table manners or networking course. There’s more to being well-rounded and socially skilled than a good handshake, eye contact and table manners. In this hectic, highly competitive, and conflict-filled world, confidently connecting with employers, bosses, co-workers and customers has become an art form that’s more important than ever. 


New England's #1 Business Social Skills Trainer & Consultant

Etiquette, while important isn't an endgame.

The word alone conjures thoughts of rigid, old, yet often necessary rules. But how do you become more self-aware, likable and confident? This video presents simple steps to click, link and sync with magnetism and professional presence.