Susan Callender engages, inspires, trains, prepares, educates and develops those who wish to feel more confident and in CONTROL of their professional narrative.

Business Class programs create cohesion and harmony in your professional relationships through online courses and tailor-made, in-person programs that help you reach your full potential and flourish in the key soft skills areas necessary to drive business forward and rock any room.


Problems We Solve

You have big dreams and ambitions, but the glory goes to someone else. Now, it’s time to start acting on those dreams, and actually taking your professional persona and career in an entirely new direction.  

Not sure what you need? Answer these questions:

  • Could your business relationships be more rewarding and meaningful?
  • Would a more assertive manner be beneficial to your personal brand?
  •  Do you find yourself admiring others, but the favor isn't returned?
  •  Is a rude boss or co-workers a daily source of angst?
  •  Would you like to feel more comfortable in business and social settings?
  •  What needs to change in order to have a more fulfilling career or business?
  •  Are you where you want and expected to be?


I’d like to challenge you to reignite your career and PROFESSIONAL relationships - STARTING NOW!

One thing has become very clear over time; after working with thousands of people, I find that most already know exactly where they fall short of their peers with people skills, and what they need to do to create results in every area of their professional presence... they just don't do it!


Goal focused achievers who take advantage of self-development training, from networking and conversation skills to becoming emotionally intelligent, either independently or through employer organized programs, always soar higher and faster than those who don't. I have seen this time and time again. There is no magic or osmosis, it's work, and there are few things sweeter than a goal attained.

Observe anyone at the top of their game and the results will be the same - they've all had valuable guidance and direction. More often than not, it comes in the form of a trainer, a coach or a course - a person who can objectively view your picture and the outer frame.


One of the best-kept secrets of the people skills successful...

Of all the things they do, daily, intentional practice is at the top of the list.


Business Class Will…

  •  Help you clarify your ideal vision of yourself and repackage your personal brand
  •  Remove self-defeating barriers, concerns, and fears
  •  Be comfortable in the face of discomfort
  •  Confront your unconscious behaviors and repeating old habits
  •  Expect you to do your best, and hold you accountable
  •  Support you as you make bold, new steps, yet remain genuine and true to your values 


If you’re ready to experience dramatic and permanent changes in your confidence, social persona and ability to stand-out among your peers, there's a Business Class program for you.